Aging with dignity in long-term care


One gentleman living in long-term care in Elgin County now quietly enjoys his meals with his wife thanks to the Behavioural Supports Ontario team and its patient-centred strategy.

The team’s approach saw the man’s verbal aggression significantly decrease, allowing both him and other residents to enjoy their meals. The team studied the resident’s social history, worked with the family and made alternate arrangements that let the man enjoy his meals alone with his wife.

By 2021, almost 21 per cent of people living in the South West LHIN will be 65 years of age and older. With a growing population of seniors, the LHIN continues to invest in initiatives that improve the lives of older residents and their families, like Behavioural Supports Ontario.

Because of Behavioural Supports Ontario, all 78 long-term care homes in the LHIN have staff who are specially trained in helping older adults who have responsive behaviours such as aggression, wandering, physical resistance, or agitation. The LHIN also has regional mobile teams made up of health professionals who can assess residents wherever they live.

Responsive behaviours can be associated with dementia, mental illness, addictions or other neurological conditions. They are called “responsive” because the person is responding to something negative or frustrating in their surroundings.

For more information on Behavioural Supports Ontario, visit